Question 1

What is LabSourced?

Accepted Answer

LabSourced is a research-grade peptide supplier built on three principles: verified purity, transparent testing, and fair pricing. We source, test, and distribute peptides that meet strict analytical standards — so researchers can trust both the data and the cost.

Question 2

Are your peptides for human use?

Accepted Answer

No. All products sold by LabSourced are for laboratory research use only (RUO). They are not intended for human consumption, medical treatment, diagnostic use, or veterinary applications. Purchasing from us means you acknowledge and agree to use our materials solely for lawful research purposes.

Question 3

How do you test your peptides?

Accepted Answer

We run the most comprehensive testing panel in the industry. Every batch is independently verified at accredited third-party labs across seven separate tests, with three vials from each lot sent for identification and conformity:

• Mass identification (LC-MS)
• Purity (HPLC)
• Identity & conformity
• Heavy metals
• Sterility
• Endotoxins
• Net content / fill verification

Most suppliers stop at 99% purity and endotoxin testing. Our 7x panel — including sterility — is what separates LabSourced from the rest of the industry.

Question 4

What does your COA include?

Accepted Answer

Each Certificate of Analysis (COA) provides complete data from third-party labs verifying:

• Purity (%)
• Mass identification
• Identity & conformity
• Heavy metals
• Sterility
• Endotoxin testing
• Net content
• Batch number and test date

Every COA is batch-specific and available for download or verification by order number.

Question 5

Why are your prices lower than competitors?

Accepted Answer

Because we eliminate unnecessary mark-ups. LabSourced operates on a direct-from-lab model, meaning no distributor layers or inflated branding costs. You get pharmaceutical-level testing at transparent, research-level pricing.

Question 6

Do you compromise quality to offer lower prices?

Accepted Answer

Absolutely not. Our pricing reflects efficiency, not shortcuts. We invest in third-party verification instead of marketing overhead, ensuring you get uncompromised quality backed by real data.

Question 7

How should peptides be stored?

Accepted Answer

• Keep peptides in a cool, dry environment, away from sunlight and humidity.
• For long-term storage, refrigerate (2–8°C) or freeze (–20°C).
• Avoid repeated freeze-thaw cycles to maintain stability. Detailed storage recommendations are included with every order.

Question 8

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards, ACH bank transfers, and Zelle. All card and ACH transactions are encrypted and processed through PCI-compliant gateways.

Question 9

What is your refund or return policy?

Accepted Answer

All sales are final once shipped. Due to the nature of research compounds, returns and refunds are not accepted. If your order arrives damaged or incorrect, contact our team within 3 days of delivery at CustomerService@LabSourced.com with photos and your order number. We'll verify the issue and replace affected items at no cost.

Question 10

Do you ship internationally?

Accepted Answer

Currently, LabSourced ships only within the United States. This ensures compliance with domestic regulations and reliable delivery during transit.

Question 11

How long does shipping take?

Accepted Answer

Orders placed before 5pm EST ship the same business day. Standard delivery is 2–5 business days; 2-day and overnight shipping are available at checkout. Tracking information is emailed as soon as your order ships.

Question 12

How can I verify the authenticity of my product?

Accepted Answer

Every peptide is assigned a unique batch number linked to a third-party COA. You can verify your product by entering your batch or order number on our website's COA Lookup Page.

Question 13

What sets LabSourced apart from others?

Accepted Answer

• Highest level of testing in the industry — 7x panel covering mass, purity, identity, heavy metals, sterility, endotoxins, and net content. Sterility testing is the major differentiator most suppliers skip.
• Same-day shipping on every order placed before 5pm EST, with 2-day and overnight options at checkout.
• Same-day customer support — real answers from a real team at CustomerService@LabSourced.com.
• Full COAs publicly available, not selectively released.
• Fair pricing — pharmaceutical-level testing at research-level cost.

Question 14

How do I contact customer support?

Accepted Answer

Our support team is available via email at:

CustomerService@LabSourced.com

We answer same-day during standard business hours.

Question 15

Legal & Compliance Notice

Accepted Answer

All products offered by LabSourced are for research use only (RUO) and not intended for any form of human or animal administration. By purchasing, you agree to handle and store all materials responsibly and in accordance with applicable laws and laboratory safety guidelines.

FAQ

LABSOURCED – FREQUENTLY ASKED QUESTIONS (FAQ)

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